Privacy Policy

Privacy Policy
Last Updated: May 30, 2025

At X12 Visuals, we are committed to protecting the privacy of our visitors, clients, and users. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit x12visuals.com, contact us, or engage with our web development services.

Based in Nigeria, we serve small businesses and individuals across Lagos, Abuja, and beyond, ensuring transparency and compliance with data protection standards.

By using our website, you agree to the practices outlined below. If you have questions, please contact us at [insert your email or contact page link].

1. Information We Collect

We collect information to improve your experience and provide tailored web development services. The types of information include:

a. Personal Information:

When you contact us via our contact form (powered by WPForms), request a quote, or hire us for services, we may collect:

Name
Email address
Phone number
Business details

Example:
A Lagos client submitting a form for a WordPress site design provides their email and project details.

b. Non-Personal Information:

We use tools like Google Analytics (via Site Kit) to collect anonymous data such as:

Browser type
Device
IP address
Pages visited

Example:
Tracking how many visitors from Nigeria read our blog posts.

c. Cookies:

Our site uses cookies to enhance functionality such as:

Remembering your preferences
Serving relevant ads via Google AdSense

You can manage cookies through your browser settings. Disabling cookies may limit some site features.

2. How We Use Your Information

We use your data to provide a seamless experience and support our services:

Service Delivery: Responding to inquiries, providing quotes, or building custom WordPress sites (e.g., integrating Paystack for a Nigerian e-commerce client).
Website Improvement: Analyzing traffic to optimize content.
Marketing: Sharing service updates or blog posts (with consent).
Advertising: Serving personalized ads via Google AdSense.

Note: We do not sell or share your personal information with third parties except as described below.

3. Third-Party Services

We use the following trusted third-party tools that may access your data:

Google Analytics: Tracks anonymous site usage
Google AdSense: Delivers interest-based ads
WPForms: Handles contact form submissions
Paystack/Flutterwave: Secure online payment processing in Naira
Blog2Social: Auto-shares blog posts to Facebook

Each complies with global data protection standards.

4. Data Storage and Security

We take your privacy seriously with the following measures:

Storage: Contact form data is stored securely via our WordPress host (e.g., Namecheap or Hostinger)
Security: We use Wordfence and SSL certificates to protect your data
Retention: Personal data is retained only as long as necessary. Anonymous data may be retained for analysis

If you suspect a data breach, please contact us immediately.

5. Your Rights

As a visitor, you have the right to:

Access: Know what personal data we hold
Correction: Update incorrect data
Deletion: Request removal of your data
Opt-Out: Unsubscribe from emails or disable cookies

6. Nigerian Data Protection Compliance

We comply with the Nigeria Data Protection Regulation (NDPR), ensuring:

Consent-based data collection
Secure data storage
Transparency in data usage

Learn more at the official NDPR website.

7. Cookies and Tracking

We use the following cookies:

Essential Cookies: Enable core site functionality
Analytics Cookies: Monitor performance via Google Analytics
Advertising Cookies: Deliver tailored ads via AdSense

You can disable cookies via your browser or our cookie popup (if enabled). See our [Cookie Policy] (link) for more.

8. Third-Party Links

Our website may include links to third-party platforms (e.g., Paystack, Facebook). We are not responsible for their privacy practices. Review their policies before submitting any data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with the revised date. Check this page regularly to stay informed.