Effective Date: October 28, 2025
Welcome to X12 Visuals (the “Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website at x12visuals.com (the “Site”) and any services provided through the Site, including but not limited to custom website design, e-commerce development, landing pages, website redesign, optimization, maintenance, security services, and custom WordPress solutions (collectively, the “Services”). By accessing the Site or using the Services, you (“you,” “your,” or “Client”) agree to be bound by these Terms. If you do not agree, you must not use the Site or Services.
These Terms form a legally binding agreement between you and X12 Visuals, a [insert legal entity, e.g., sole proprietorship/LLC] operating at [insert address]. Please read them carefully.
1. Services Provided
X12 Visuals offers professional digital services focused on web design and development, including:
- Custom business websites and e-commerce stores.
- Landing pages and sales funnels.
- Website redesign, optimization, and SEO enhancements.
- Ongoing maintenance and security for websites.
- Tailored WordPress solutions.
All Services are provided on a project basis unless otherwise specified in a written proposal or agreement. We reserve the right to modify, suspend, or discontinue any Services at any time without notice.
2. Eligibility
You must be at least 18 years old to use the Services. By using the Services, you represent that you have the authority to bind yourself or your entity to these Terms.
3. Client Responsibilities
- Provide accurate, complete, and timely information, content, feedback, and materials (e.g., logos, text, images) required for the Services.
- Ensure all provided materials do not infringe third-party rights.
- Cooperate fully with us during project timelines.
- Failure to meet these responsibilities may result in delays, additional fees, or termination of the project.
4. Fees and Payment
- All fees are outlined in a separate written proposal, quote, or invoice (“Project Agreement”).
- Payments are due as specified (e.g., 50% deposit upfront, balance upon completion/milestone).
- Accepted payment methods: [e.g., credit card, bank transfer, PayPal]. Late payments accrue interest at 1.5% per month.
- All fees are non-refundable except as explicitly stated in the Project Agreement.
- You are responsible for all taxes, duties, and charges associated with payments.
5. Intellectual Property
- Our Rights: We retain ownership of all pre-existing tools, templates, methodologies, and intellectual property used in providing the Services. Any deliverables incorporating our pre-existing IP are licensed to you on a non-exclusive, non-transferable basis for your internal use.
- Your Rights: Upon full payment, we grant you a perpetual, worldwide, non-exclusive license to use the final deliverables (e.g., website design, code) for your business purposes. You retain ownership of any content you provide.
- Third-Party Materials: You are responsible for obtaining necessary licenses for any third-party content used in the Services.
- We may showcase your project in our portfolio (anonymized if requested).
6. Confidentiality
Both parties agree to keep confidential any non-public information disclosed during the engagement, except as required by law. This obligation survives termination for 2 years.
7. Warranties and Disclaimers
- We warrant that the Services will be performed in a professional manner consistent with industry standards.
- EXCEPT AS EXPRESSLY STATED, THE SERVICES AND SITE ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
- We do not guarantee specific results (e.g., increased sales, SEO rankings) from the Services.
- You use the Site and Services at your own risk.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU FOR THE RELEVANT SERVICES.
- WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.
- This limitation applies regardless of the legal theory (contract, tort, etc.).
9. Indemnification
You agree to indemnify, defend, and hold harmless X12 Visuals, its officers, employees, and agents from any claims, losses, or damages arising from your breach of these Terms, misuse of the Services, or infringement of third-party rights by materials you provide.
10. Termination
- Either party may terminate for material breach with 10 days’ written notice if the breach is not cured.
- We may terminate immediately for non-payment or violation of these Terms.
- Upon termination, you must pay for all Services rendered to date. Outstanding payments become immediately due.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of [insert jurisdiction, e.g., the State of California, USA], without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in [insert location, e.g., Los Angeles County, California]. You waive any objection to venue or jurisdiction.
12. Force Majeure
Neither party is liable for delays caused by events beyond reasonable control, such as natural disasters, wars, or pandemics.
13. Miscellaneous
- Entire Agreement: These Terms, together with any Project Agreement, constitute the full agreement and supersede prior understandings.
- Severability: If any provision is invalid, the remainder remains enforceable.
- Waiver: No waiver of any breach is a waiver of subsequent breaches.
- Assignment: You may not assign these Terms without our consent; we may assign freely.
- Changes to Terms: We may update these Terms by posting on the Site. Continued use constitutes acceptance.
- Contact: Questions? Email us at [ contact@x12visuals.com].
By using X12 Visuals, you acknowledge that you have read, understood, and agree to these Terms. Last updated: October 28, 2025.